Legal

Terms & Conditions

What this website is for, and how an order with us is actually agreed.

This website presents LOVECOLOUR and the custom products we manufacture. It is a source of information and a way to send us a project enquiry. It is not an online shop.

  • Last reviewed 25/09/2026
  • No account, cart or payment
  • This website only

Terms & Conditions

Plain answers, in the order they matter.

Reviewed 25/09/2026 · ask us about any line on this page.

What this website is not

There is no shopping cart, no online checkout and no online payment on this site. No product price is published here, and nothing on these pages is a binding offer or a fixed quotation.

How an order is agreed

An order is agreed in writing between you and us, and it rests on the specification confirmed for that order: the artwork, the size, the material and process, the edge and backing, the quantity, the packing and the delivery arrangement. What the confirmed documents say is what we make; where a detail was not confirmed, we confirm it before production rather than assume it.

MOQ, price and lead time

Minimum order quantity, unit price and lead time depend on the product, the process and the quantity, so they are quoted for your specific enquiry rather than fixed on this website. Anything we quote is valid as the quotation itself states.

Samples and approval

A custom run follows an approved sample or proof. Once you approve it, that piece becomes the benchmark for the bulk order, so a change requested after approval is reviewed as a change rather than absorbed silently.

Artwork and rights

You confirm that you hold the right to use the logos, artwork and trademarks you send us, and that producing them for you does not infringe anyone else's rights. Your artwork and project information stay confidential with us and are used only to make your products.

Quality and inspection

Delivered goods are checked against the confirmed specification. What we inspect, and at which stage, is described on our Quality Control page; the same checks apply to a repeat order.

Changes to these terms

These pages describe how we work today. When our process or our website changes, we update the text here, and the date at the top of the page moves with it. If a term matters to your contract, ask us to confirm it in writing for your order.

Questions in writing

Anything unclear on this page, ask us and we will answer it in writing.

Send the line you want confirmed, together with your project or order reference if you have one. If a term matters to your contract, we confirm it for that order rather than leave it to a page like this one.